Snag Solutions, Inc. (“Company” or “We”) respects your privacy and is committed to protecting it through this privacy policy.
This policy describes the types of information we may collect from you or that you may provide when you use the website snagsolutions.io (the “Website”) or any related services, web applications, or software provided by us (collectively, the “Service”), and how we collect, use, maintain, and disclose that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Service, you agree to this privacy policy. This policy may change from time to time, so please review it periodically.
2. Minors
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 13, we will delete that information. If you believe we may have collected information from someone under 13, please contact us at support@snagsolutions.io.
3. Information We Collect
We collect several types of information from and about users of our Service, including:
Personal Information: such as name, email address, phone number, and other contact details.
Non-Identifying Information: such as user behavior, preferences, and usage data.
Technical Information: including browser type, IP address, and device identifiers.
We collect this information:
When you provide it to us directly.
Automatically as you navigate our Service (via cookies, tracking tools, etc.).
From third-party integrations or partners, when authorized by you.
Information You Provide:
Contact details when you sign up or get in touch with us.
Profile data and user preferences.
Data related to participation in loyalty programs (e.g., points earned, actions taken).
Automatically Collected Information:
Device and browser information.
Site usage details (e.g., pages visited, time spent, navigation paths).
Cookies and similar technologies used to enhance your experience.
You can manage cookie preferences through your browser settings.
4. How We Use Your Information
We may use your information to:
Operate and improve the Service.
Provide customer support and respond to inquiries.
Personalize your experience on the platform.
Track engagement and program participation.
Communicate updates, offers, or relevant notifications.
Analyze trends and usage to enhance functionality.
Comply with legal requirements.
We do not sell your personal data.
5. Disclosure of Your Information
We may share personal information:
With vendors, service providers, and partners who support our operations.
With your consent or at your request (e.g., when opting into loyalty program updates).
In connection with a corporate transaction (e.g., acquisition or merger).
As required by law or to protect the rights, safety, and property of Snag Solutions, Inc. or others.
We may also share anonymized or aggregated data that does not identify individuals.
6. Your Choices
You have options regarding the data we collect:
Cookies: You can set your browser to refuse cookies or alert you when they are being used.
Marketing Emails: You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.
7. Accessing and Correcting Your Information
You may access or update your personal information by logging into your account or contacting us directly.
Depending on your location, you may have additional rights under local privacy laws, including:
Requesting access to or deletion of your data.
Requesting correction of inaccurate information.
Objecting to or restricting certain types of data processing.
Withdrawing consent for data collection or processing.
We implement reasonable security measures to protect your personal information from unauthorized access or loss.
Please note that no method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee its absolute security.
9. Data Retention
We retain your personal information only for as long as needed to fulfill the purposes outlined in this policy, or as required by law. We may retain some data longer if necessary for legal compliance, dispute resolution, or to enforce our agreements.
10. International Users
Our Service is based in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
11. Changes to This Policy
We may update this policy periodically. If we make material changes, we will notify you via email or a notice on the website. The “Last updated” date at the top reflects the most recent version.
12. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
